TERMS OF USE
Date of last revision: November 3rd, 2008
1. INTRODUCTION
Please read these Terms of Use carefully before using this website Moolidoo.com (the "Website"). Accessing and using the Website indicates that you (the "User") accept these Terms of Use. If you do not accept these Terms of Use, do not use this Website.
This Website is operated, and these Terms of Use are issued by MOOLIDOO Sagl, Via del Poz 86, 7742 Poschiavo, Switzerland ("we", "us", "our").
MOOLIDOO Sagl may at any time revise these Terms of Use by updating this posting and, where appropriate, notified to you by e-mail. You are bound by any such revisions and should therefore periodically visit this page to review the current terms to which you are bound.
2. WEBSITE ACCESS AND USE
This Website is an online service that allows different levels of using the Website, i.e. as a guest visitor, as a Community Member or as a Corporate Member. Guest visitors may freely visit this Website, insofar as not reserved to Community Members and Corporate Member, and without using any of the interactive services offered by MOOLIDOO Sagl.
The services offered on this Website are intended solely for users who are 18 years of age or older. By using the services offered on this Website, you represent and warrant that you are at least 18 years old, and that you agree to and to abide by all of the terms and conditions of these Terms of Use.
Use of this Website as Community Member and Corporate Member requires registration and creation of a personal account providing certain user profile information as detailed in the registration process. We require you personal data, such as full name, adress, email adress, date of birth or sex, however such data will not be disclosed to other users (except if you disclose those voluntarily). You will set an appropriate privacy level.
In addition, registration as Community member, implies that you work for a Corporate Member or you receive an invitation from a Community Member
Registration as Community member or Corporate Member is void where prohibited by local law.
When signing up as Community Member or Corporate member, you will be required to choose an email address and password to enter your personal account. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, e-mail address, or password of another member at any time or to disclose your password to any third party. You agree to notify MOOLIDOO Sagl immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
3. MEMBERSHIP SERVICES
The services offered by MOOLIDOO Sagl to Community Members and Corporate Members are as detailed on this Website. This may include services for communication and thanks between members (thanks, nudge, etc.), posting of personal profiles and photographs, as well as signing up for the MOOLIDOO Newsletter (see below).
Services offered by MOOLIDOO Sagl on this Website are for the personal use of Community Members and Corporate Members only and may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by MOOLIDOO Sagl. Illegal and/or unauthorized use of the services, including collecting usernames and/or e-mail addresses of members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to this Website is prohibited. Commercial advertisements, affiliate links, and other forms of solicitation may be removed from member profiles without notice and may result in termination of membership privileges.
4. NEWSLETTER
Community Members and Corporate Members may subscribe to the Moolidoo Newsletter. You may unsubscribe from the Newsletter at any time by sending an e-mail to moolidoo@moolidoo.com.
5. USER CONTENT
Please be aware that whenever you post information to this Website (e.g. information to status, personal profiles, photographs), such information can be accessed by other users (Community and Corporate Members). Thus, you should choose carefully the information you post on this Website and that you provide to other users of this Website.
MOOLIDOO Sagl does not claim any ownership rights in the text, files, images, photos, video, sounds, works of authorship, or any other materials ("User Content") that you post on the Website. After posting your User Content on the Website, you continue to retain all ownership rights in such User Content, and you continue to have the right to use your User Content in any way you choose. By posting any User Content on or through the Website, you hereby grant to MOOLIDOO Sagl a non-exclusive, sublicensable, transferable, fully-paid and worldwide license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content solely on and through this Website until you remove your User Content from the Website. You may modify, update or remove your User Content from the Website at any time.
You represent and warrant that: (i) you own the User Content posted by you on the Website or otherwise have the right to grant the license set forth above, and (ii) the posting of your User Content on the Website does not violate the privacy rights, publicity rights, copyrights, trademarks, contract rights or any other rights of any person.
You are solely responsible for the User Content that you post on the Website. You may not post, transmit, or share User Content on the Website that you did not create or that you do not have permission to post. User Content is not necessarily reviewed by MOOLIDOO Sagl prior to posting and does not necessarily reflect the opinions or policies of MOOLIDOO Sagl. MOOLIDOO Sagl makes no warranties, express or implied, as to the User Content or to the accuracy and reliability of the User Content or any material or information that you transmit to other users.
MOOLIDOO Sagl may delete any User Content that in the sole judgment of MOOLIDOO Sagl violates these Terms of Use or which may be offensive, illegal or violate the rights, harm, or threaten the safety of any person.
6. RESTRICTIONS TO USER CONTENT
You shall not post, modify, distribute, or reproduce in any way any copyrighted material or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. Also, you shall not post, modify, distribute, or reproduce any User Content which violates these Terms of Use or which may be offensive, illegal or violate the rights, harm, or threaten the safety of any person.
When we discover, or receive proper notification of, alleged copyright infringement or any User Content which violates these Terms of Use or which is otherwise illegal or offensive as described herein, we promptly remove or disable access to the allegedly infringing, violating or illegal material and terminate the accounts and membership of repeated infringers.
In particular, you are prohibited from posting or transmitting to or from this Website any material:
that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite hatred of any kind, discriminatory, racist, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
that contains nudity, violence, or offensive subject matter or contains a link to an adult website; or
promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; or
involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, "spimming," or "spamming"; or
involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or
which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); or
for which you have not obtained all necessary licences and/or approvals.
You may not misuse this Website (including, without limitation, by hacking).
If you believe that any material on the Website infringes upon any copyright or other proprietary right which you own or control, or that any material is in violation of these Terms of Use or otherwise illegal as described herein, you may send a written notification of such infringement to moolidoo@moolidoo.com.
MOOLIDOO Sagl will co-operate fully with any law enforcement authorities or court order requesting or directing it to disclose the identity or locate anyone posting any material in breach of this paragraph.
7. MEMBER DISPUTES
You are solely responsible for your interactions with other Community and Corporate Members. MOOLIDOO Sagl reserve the right, but have no obligation, to monitor disputes between you and other Community and Corporate Members.
8. INTELLECTUAL PROPERTY RIGHTS
All content on the Website, including but not limited to designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement (the "Website Content"), are the proprietary property of MOOLIDOO Sagl, its users or its licensors with all rights reserved. No Website Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without MOOLIDOO Sagl's prior written permission, except that the foregoing does not apply to your own User Content that you legally post on the Website.
Provided that you are eligible for use of the Website, you are granted a limited license to access and use the Website and the Website Content and to download or print a copy of any portion of the Website Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. Except for your own User Content, you may not upload or republish Website Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Website Content is strictly prohibited. Such license is subject to these Terms of Use and does not include use of any data mining, robots or similar data gathering or extraction methods. Any use of the Website or the Website Content other than as specifically authorized herein, without the prior written permission of MOOLIDOO Sagl is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights.
"MOOLIDOO Sagl" and other MOOLIDOO Sagl marks, logos, page headers, button icons, scripts and service names are registered or unregistered trademarks of MOOLIDOO Sagl. MOOLIDOO Sagl’s trademarks may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of MOOLIDOO Sagl.
9. DISCLAIMER
While MOOLIDOO Sagl uses reasonable efforts to include accurate and up to date information on this Website, MOOLIDOO Sagl makes no warranties or representations with respect to the Website Content, which is provided "as is".
MOOLIDOO Sagl assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website or your downloading of any materials, data, text, images, video, or audio from this Website.
MOOLIDOO Sagl reserves the right to interrupt or discontinue any or all of the functionalities of this Website. MOOLIDOO Sagl accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionalities of this Website, irrespective of whether this is the result of actions or omissions of MOOLIDOO Sagl or of a third party.
The materials on this Website, including any information, may contain technical inaccuracies or typographical errors. MOOLIDOO Sagl reserves the right to make changes, corrections and/or improvements to such materials (including information), and to the products and programs described in such information, at any time without notice.
10. LINKS TO AND FROM OTHER WEBSITES
Because MOOLIDOO Sagl has no control over and does not endorse any of the sites to which this Website is linked and because MOOLIDOO Sagl has not reviewed any or all of the sites to which this Website is linked, you acknowledge that MOOLIDOO Sagl is not responsible for the content of any off-site pages or any other sites linked to this Website. Responsibility for access to off-site pages and linked third-party sites rests solely with you.
Your linking to this Website, off-site pages or other sites is at your own risk. By making use of any such links, you understand that the legal statement and privacy policy of any linked site will apply and which may be different from those of MOOLIDOO Sagl. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page, and subject to the following conditions.
11. SERVICE ACCESS
While MOOLIDOO Sagl endeavours to ensure that this Website is normally available 24 hours a day, it shall not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond MOOLIDOO Sagl 's control.
12. LIMITATION OF LIABILITY
In as much as permitted by law, and except for damages caused by intent or gross negligence, MOOLIDOO Sagl, including the officers, directors, employees, shareholders or agents, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, or consequential loss or damages, or any loss of income, profits, goodwill, or data) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from the Website or any websites linked to this Website.
13. MOOS
Community Members receive Moos from Corporate Members and from others Coomunity Members and each time they wish they could send them to other Community Members to thanks them, with causal and attitudes. With an appropriate number of Moos you could require or give a product or a service from our Prize Catalogue. Moos have no monetary value and cannot be redeemed from cash. Moos are non-refundable. To review your account, go to your personal profile on the Website. Idle accounts since 2 months will be closed and the amount of Moos will be trasfered on MOOLIDOO Sagl’s account.
If you sent Moos to a new user, and he will not enable his account within 1 month, the Moos those you sent, will be credited back to you.
14. PRIZE CATALOGUE
Community Members have the possibility to get our gift articles through this Website. With an appropriate number of Moos Community Members could require or give a product or a service from our Prize Catalogue. The catalogue will be constantly updated and/or renewed, without give you a notice. When you require a product or a service from our Prize Catalogue, we will fulfill your request asap.
MOOLIDOO Sagl assumes no responsibility for damage or loss of your Prize during shipment.
MOOLIDOO Sagl assumes, in any case, no responsbility for any damage caused by products and / or services, that Community Members require or give from our Prize Catalogue.
15. PRIVACY
We care about your privacy and the protection of your personal data. Click Here to read our Privacy Policy.
16. MISCELLANEOUS
The failure of MOOLIDOO Sagl to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect.
The invalidity or unenforceability of any provision of these Terms of Use do not affect or impair in any way the validity, legality and enforceability of the remaining provisions contained herein.
These Terms of Use shall be interpreted and governed in accordance with Swiss law. To the extent permitted by law, the competent courts at the place of the registered office of MOOLIDOO Sagl, currently Poschiavo/Switzerland, shall have exclusive jurisdiction in respect of any dispute arising from these Terms of Use and your use of this Website, subject to MOOLIDOO Sagl's right to prosecute a user at his/her place of residence.
If you have any questions about these Terms of Use, email us at moolidoo@moolidoo.com.
PRIVACY POLICY
MOOLIDOO Sagl, ("we", "us", "our") takes the security and privacy of your (the “User”, “you”) personal information very seriously. This policy together with our Terms of Service set out the basis on which we will process any personal data obtained as a result of your use of Moolidoo.com (the “Website”). All processing will be in accordance with the applicable data protection legislation for the purposes for which the information was submitted. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide by filling in forms on this Website. This includes information provided at the time of registering to use this Website, subscribing to our services, posting material and information about yourself (such as personal profiles, photographs) or requesting further services. We may also ask you for information when you report a problem with this Website.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through this Website
Details of your visits to this Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
USE OF COOKIES AND SPYWARE
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
Like many Websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their site experience. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better experience on this Website.
You may occasionally get Cookies from companies advertising on our behalf. We do not control these Cookies, and these Cookies are not subject to our Cookie policy.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside Switzerland. It may also be processed by staff operating outside Switzerland who works for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
To allow you to participate in interactive features of our services and to facilitate user interaction with other users on this Website
To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
To ensure that content from this Website is presented in the most effective manner for you and for your computer
To carry out our obligations arising from any contracts entered into between you and us
To notify you about changes to our services
We will only contact you by electronic means (e-mail) with information about our services, as well as, if you have signed-in, for sending you Moolidoo Newsletter.
We may share non-personal, non-individual statistics or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research purposes. In other words, we will not disclose to our marketing partners that you have request a specific service or product from the our Prize Catalogue or that you are member of Moolidoo.com. However, we may disclose to them how many customers have request a product or how many people are members of Moolidoo.com.
Through your use of this Website, we may also gather certain information about your use of the Website that does not identify you individually. Generally, this information is collected through "traffic data". We collect and store such information automatically whenever you interact with this Website. For example, we collect your IP address, the hostname of your computer, browser information and reference site domain name every time you visit this Website. This information does not, however, contain anything that can personally identify you; it is used to analyze and improve this Website.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
In connection with take of give a prize our through this Website
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Moolidoo or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
MOOLIDOO Sagl may share your information with Corporate Members on Website
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of MOOLIDOO Sagl, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at MOOLIDOO Sagl, Via del Poz 86, 7742 Poschiavo, Switzerland or moolidoo@moolidoo.com.
This Website may, from time to time, contain links to and from the Websites of our partner networks, advertisers and affiliates. If you follow a link to any of these Websites, please note that these Websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Websites.
ACCESS TO INFORMATION
You have the right to receive information about which personal data concerning you is processed and in which manner the data is processed. You are also entitled to request rectification of you personal data. Any information request must be made in writing to MOOLIDOO Sagl, Via del Poz 86, 7742 Poschiavo, Switzerland or moolidoo@moolidoo.com and will be free of charge. Any additional information requests within a 12 month period from the date of the initial request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we will not process your personal data, without your consent, for any purposes other than those which were originally given or which are incompatible with that purpose for which the information was originally collected.
CONTACT
If you have any questions about this privacy statement, e-mail us at moolidoo@moolidoo.com
moolidoo sagl
ETHICAL CODE
December 2008
CONTENTS
1. ETHICS
1.1 NATURE AND OBJECTIVES
1.2 STRUCTURE, SCOPE AND BENEFICIARIES
1.3 IMPLEMENTATION
2. ETHICS AND PROFESSIONAL ETHICS
2.1 ETHICS AND BUSINESS
2.2 ETHICS AND WORK
2.3 HONOR CONTRACTS, AGREEMENTS AND RESPONSIBILITIES
2.4 RELATIONSHIP WITH CUSTOMERS AND SUPPLIERS
2.5 CONFIDENTIAL INFORMATION AND PRIVACY
2.6 PATENTS AND COPYRIGHT
2.7 END OF EMPLOYMENT
3. PRINCIPLES OF CORPORATE’S CULTURE
3.1 PASSION
3.2 COMPLIANCE
3.3 PERSON’S PROTECTION
3.4 PROPERTY BUSINESS’ PROTECTION
3.5 PROTECTION OF PLACES TO WORK
3.6 ENVIRONMENTAL COMPLIANCE
3.7 INTELLECTUAL PROPERTY
3.8 CONCRETENESS AND SPIRIT OF INITIATIVE
3.9 RESPONSIBILITY AND DELEGATION
3.10 TEAM
3.11 PROMOTE DIRECT RELATIONSHIPS
3.12 LEARNING CULTURE AND KNOWLEDGE PEERING
3.13 UNDERTAKE TO EXCELLENCE
3.14 MOOS AND REPUTATION SYSTEM
3.15 A SYSTEM BASED ON CREDIT
3.16 ACTIVITIES POLICIES
1. ETHICS
The term ethics means the rules by which distinguish good behavior, right or morally licit, as opposed to those considered evil or morally inappropriate. Ethics is also the search of space within which the freedom of individuals can spread.
This document, entitled "Ethical Code", born from the need to identify, both in principle and in practice, the behaviors expected within the business community. On the one hand we talk therefore of general ethics and professional conduct (by respecting the values and practices to be implemented in the workplace), on the other of corporate culture, namely the set of values, knowledge and behaviors that are characteristic of and which constitute its identity. In this definition there are two concepts that it should be stressed more emphasis.
The first is the corporate’s culture.
The corporate’s culture is formed by the values and the way they are supported and promoted. The principles contained in the Etichal Code is therefore the first and most important form - in an official and institutional perspective - which is manifested in the corporate culture. moolidoo believes in these principles and want to see in their own way of acting and work. The youth of this corporate doesn’t mean the absence of established models ideals or principles, which are clearly present and constantly affirmed. Knowing these principles and understanding their importance in the life business are fundamental for growth both personal and corporate.
The second is to corporate’s identity.
The corporate’s identity is closely linked to culture. More clear and identifiable is a culture and more simple is recognizes the entity that carries it. In this perspective the communication between people and between companies becomes easier, and accordingly increase the opportunities for development, growth and mutual enrichment.
1.1 NATURE AND OBJECTIVES
The Ethical Code is a tool created independently and freely adopted by moolidoo, hand in hand with his birth. The principles expressed in it are the ethics professional and corporate’s culture that moolidoo recognizes as its own and that it compliance, starting with its employees and collaborators. The Code is therefore aimed at all those involved within moolidoo or are linked to it, so that are clear, unambiguous and comprehensible moral norms that moolidoo assume a model. The Ethical Code is the official document in which attest to the ethical, cultural and ethics in moolidoo draws, and you must adjust the various players with it. The Ethical Code, as the corporate culture of which he is
expression, is constantly becoming. Everyone can contribute to its development, always respecting a fundamental corporate identity. The initiative to provide its input for the improvement of the Code is index of identification with the spirit and corporate’s culture to which the same code wants to give voice.
The objectives of the Ethical Code are therefore set moral norms, ethics and cultural of moolidoo. They represent the commitment that the corporate takes against itself, the community and among subjects with which it has working relationships.
In pursuing its statutary objectives, moolidoo works following this principles base:
- act in law and note that all subjects which the Code is aimed operate in compliance with the laws and not commit crimes or any illegal activity
- avoid actions or conduct that creates a suspicion of illegality, which can undermine the confidence of stakeholders (those with interest of moolidoo) or might somehow disturb the serenity of relationships and the working environment.
1.2 STRUCTURE, SCOPE AND BENEFICIARIES
This Ethical Code is structured in such a way as to present all the rules in a simple sequential list. They are divided into two parts: the general ethical rules and professional ethics and principles of corporate’s culture.
While the first shall be construed as imperative that, depending on the scope to which they relate, define steps to be taken, the seconds are reported as values in which moolidoo believe, and confronting its own identity and its own way to do business.
Under the general rules of ethics and professional conduct must be strictly adhered to all those who work with moolidoo. Principles of corporate culture are the values we want to promote as moolidoo distinctive style of action. They must be understood and endorsed, especially by stable employees and collaborators. Their compliance contributes to the strengthening of the identity of moolidoo in the market. On these values moolidoo puts particular expectations, and not sharing it poses obstacles to a successful and productive relationship with the corporate.
In the continuing effort to promote professional ethics and a positive culture, moolidoo is undertaking of:
- disclose the Code for all those with whom relations have work or business;
- review and update the Code to adapt to changing social, cultural, technological or economic;
- become available for comparison and a correct interpretation of the rules defined.
Given the extreme importance that moolidoo assigns to Code of Ethics, it is considered which added to the framework document which governs every employment relationship. Any person (employee, contractor, customer, partner) to work with moolidoo is therefore obliged to behave in the sense described by the Code, to seek a confrontation about its correct interpretation and possibly to report violations of the same, especially as aspects of law and professional ethics. Recipients of the Code are therefore all those who have maintained cooperative relations with moolidoo. First of all employees and to follow, partners, customers and those who have a professional relationship and not with moolidoo, in any capacity.
1.3 IMPLEMENTATION
The information and training on the Ethical Code are an important step for moolidoo and for how make its business. All corporate entourage must be informed about the vision of ethics and cultural of the corporate: moolidoo undertakes to inform the document to all those who are interested in various capacities.
This is an established tool for subscription to the Code when registering as employees of moolidoo within the community that we proposes on market and moolidoo same as it exploits the enormous potential.
The objectives of the information of the Ethical Code are as follows:
- disseminate standards, rules and conduct which follow
- promote and strengthen the enterprise culture in general and in the moolidoo particularly
- awareness and create consensus around the values considered essential within of moolidoo.
2. ETHICS AND PROFESSIONAL ETHICS
The role OF moolidoo is to stimulate an ethics’ draft within the client companies, exploiting the potential of Web 2.0 and business collaboration, leveraging the best chance that the market provides, in compliance with the economic, time and quality established with the client. So we reserve extremely importance for innovation and upgrading of skills and abilities of each employee. This is the premise for achieving a triple goal: support the growth and development company, consolidate the strategic relations with partners and customers, create value for all those who collaborate with moolidoo.
In this perspective, the general principles of ethics and professional conduct are defined for indicate the standard of conduct for employees and collaborators of moolidoo in carrying out work activities, but also to users in their services.
2.1 ETHICS AND BUSINESS
In the conduct of work and development of the company, moolidoo believes inseparable excellence of the results by ethics of conduct. Some basic principles are considered essential for carrying out activities, and don’t respect these underminesz the success of activities. moolidoo believes that the law, integrity, transparency and clarity information, respect for the dignity of people and loyalty are inalienable principles and worthy of absolute and constant respect. Not only that, moolidoo, through its service aims to implement an Ethical Code in client companies.
Legality
All persons who have working relationships with moolidoo are expected to act in compliance with the laws and be vigilant to ensure that instructions are followed. moolidoo don’t accept and rejects any practice of bribery, extortion, unlawful favoritism, payment or illegal behavior. We considere highly prejudicial to the company the behaviors designed to obtain personal benefits (economic, grading, location of business etc.), at the expense of harmony general, and that therefore can seriously disturb the serenity of relations.
Integrity
moolidoo undertakes to act impartially, to avoid favored treatment or exert pressures that are outside the ordinary course of business. moolidoo maintains regular business relations with customers, promotes stability and positive relations with them and recognize the merit of all those involved in this achievement for the business goals.
Information transparency and clarity
Every employment relationship must respect the rules of transparency and disclosure clarity in the contractual details. moolidoo is committed to providing clear information, accurate and comprehensive about all aspects that make a particular contract or an employment relationship, and ask to its professional partners to inform the company in precise, understandable and comprehensive about all aspects of the work.
Respect for the dignity of persons
moolidoo acting in compliance with the fundamental rights of every individual and ensure equal opportunities for their employees / collaborators, and also trying to bolster their personal and professional growth. moolidoo considers essential to ensure the serenity of the work environment and therefore doesn’t tolerate behavior that is prejudicial to the dignity of the individual, including any form of isolation, exploitation, discrimination, harassment or ridicule. Employees / collaborators of moolidoo are a key resource for the achievement of corporate goals. To them we have a special attention to ensure full serenity and ease in relations.
Loyalty
moolidoo claims the loyalty as a fundamental value in relationships, both with staff internally and with external stakeholders. Every person who maintain relations with moolidoo must be aware that the achievement of the objectives commonly set is directly proportional to fairness and accountability in place. Even where there aren’t written agreements, moolidoo authentic to their word and promised verbally pronounced, and therefore believes that the fair is a necessary condition for fruitful professional relationship.
2.2 ETHICS IN WORK
moolidoo, for his enterprise mission, undertakes implementation of the proposed services for the benefit of its customers or its users.
moolidoo pursue objectives which are also both a technical achievement, a personal or social goal. Each employee is responsibly committed to the achievement of business goals, which must be either a business success and a personal growth. The separation of these two factors would compromise the outcome as a whole and prelude to the logic of power relations, not harmonic and not direct to a common objective.
For moolidoo the profit must be ethical and not end in itself. The economic and business success must take care of all the factors that make up the company in a whole, starting by individuals (employees, partners, other stakeholders, users).
It follows that moolidoo is committed to moral and personal growth of its staff, investing resources in developing the skills of relations and the cultural enrichment of everyone, although at first glance these matters may seem extraneous to the intended strictly professional.
2.3 HONOR THE CONTRACTS, AGREEMENTS AND RESPONSIBILITIES
moolidoo believe deeply in trust between the people and in the positive relationship between them, as evidenced by his trade proposal. Honor the contracts, agreements and responsibilities that everyone assumes is a fundamental principle in relations and is one of the foundation that allows the development of a relationship of mutual satisfaction. moolidoo consider taking responsibility, own and of its own employees, one of the highest values of personal dignity and therefore facilitates all the attitudes that encourage and support it. The responsibility is closely linked to the use of common sense, meaning a balance in the proceedings and an ability to discern which takes into account the needs of situations. In particular moolidoo undertakes to observe the following behaviors, and the same require to all employees / collaborators:
- respect and honor all terms of a contract drawn up with any of corporate stakeholders (employees, employee, partner, customer, supplier, user, etc.)
- be most transparent in detail all the conditions that bind a professional agreement in order to avoid ambiguities or gaps in responsibility
- warn or anticipate problems in professional relations and in project management, so as to facilitate prompt and timely remedy
- acknowledge, where reasonably possible, those critical situations that may jeopardize the success of a business
- be actively and continuously available to compare, for favour the identification of responsibilities and the proper allocation of these
- be willing to discuss their own positions, under the constraint of good faith and in compliance with all existing contractual terms.
2.4 RELATIONSHIP WITH CUSTOMERS AND SUPPLIERS
The relationship with customers and suppliers is a core value for the enterprise act. In order to ensure stable, fruitful and lasting relations, moolidoo is committed against customers and suppliers to maintain conduct fair, honest and responsible, such as:
- operate in full legality, integrity and in full compliance with legal and ethical
- respect, at the cost of more investment or expenditure, commitments made to customers / suppliers
- adopt a style of behavior based on collaboration, efficiency, timeliness of response and kindness
- provide accurate and truthful information
- encourage direct relationship with the customer / supplier and deal frank and open each body work. This shouldn’t come at the expense of respect, cordiality, kindness, sense of the role and position, which could undermine relations between people. The candor and directness have to favour communication; if make it difficult these are abused or badly interpreted.
2.5 CONFIDENTIAL INFORMATION AND PRIVACY
The information and communication technologies allow a more rapid exchange information and data sharing. We must be careful and respect the privacy of everyone, especially in cases where the use of the tools can make public information that are purely personal. If where a person has for any reason access to personal information of someone else (think extensive use of chat, mail messages, shared folders, common repository, etc.) must immediately inform the direct concerned and refrain from disseminating the information. It is also necessary to honor the confidentiality of information that you hold, both among colleagues, both in relations with staff of other corpotares (clients, partners, suppliers). Are considered confidential all information that customers, suppliers, employees, collaborators or users consider sensitive to the proper conduct of activities and the disclosure of which could jeopardize the success of a project, damage relationship or disturb the serenity of work. moolidoo is committed to maintain maximum restraint at this information, when it was known.For example, we consider confidential information relating to business development / design of the customer, the non-public economic data or information provided by individuals. These data can’t be used without the explicit agreement of who will is responsible or holder and always in compliance with the Privacy Policy. They are also considered confidential all communications from the client and the user for which there is no authorization in disclosure, except for the news public.
It’s also necessary that each employee or collaborator who has access to users’ sensitive data maintain the confidentiality and use it in compliance to our _Privacy Policy_.
2.6 PATENTS AND COPYRIGHT
The violation of patents and copyrights, and industrial espionage are expressly prohibited by law. Consequently, every technological achievement, custom implementation, these are protected by one of these protections can not be disclosed, copied or altered unless explicit authorization behind who owns the rights. moolidoo requires its employees / collaborators to respect these rules and prohibits anyone to use any technological achievement outside the terms set by licensing contracts and use.
2.7 END OF EMPLOYMENT
At the end of working relationship with moolidoo, all the property of society, including media and documents containing proprietary information moolidoo, must be returned. The ex employee / collaborator remains subject to restrictions on the use and disclosure of proprietary information of moolidoo and sensitive data of users or customers which he know.
3. PRINCIPLES OF CORPORATE’S CULTURE
The corporate’s culture represent the particular style with which moolidoo interprets the business and go on the market. It consists of values, attitudes and behavior that is not an obligation or duty,, but represent a capital essential for moolidoo. During recruitment and selection of personnel, moolidoo takes into account these principles, how they are regarded and the affinity existing with them. Such assessments can then be discriminating when choosing a candidate. Business development and corporate relations must be accompanied by the way these are experienced. Principles of corporate’s culture are therefore an integral part of the corporate, and their true understanding favour the emergence of a positive value proposition and the development of the company as a whole. Therefore moolidoo believes essential that each employee / collaborator understand the meaning of these principles, and follow them in its professional acts. In order to facilitate the consolidation of that culture, moolidoo established a system reputation, which is also his business proposal, which could promote a positive approach. The premium system is a foundation of the principles of corporate culture and become so fully in this Etichal Code, that is the expression of the corporate’s culture.
3.1 PASSION
Although passion is due more to the sphere of personal, then the working, feelings, moolidoo puts it at the top level in his own subjects values. From it depends not so much quantitative enforcement activities, as the quality and the level of the result. Passion isn’t only stress to the proper result, but also identification towards people and situations and proper consideration of commitment or effort that each job entails. The passion, although is an intimacy feel of everyone, depends to some extent by rationality, that is the attention over the reasons that support the work - whether personal, professional or business.
3.2 COMPLIANCE
Compliance must be understood as transparency, sincerity and understanding towards people who work with us. The moments of criticism should be constructive and lead to improvement: the critics is about an action or behavior never about the person. The respect you have toward the people must be given also to job’s place and to corporate assets, because they are the tools of our success.
3.3 PERSON’S PROTECTION
moolidoo is committed to protecting the integrity of its officials or employees guaranteeing the right to work in conditions that respect the dignity of the person. For this reason we safeguard workers against acts of violence and psychological contrasts or prejudices about behavior of the person, his beliefs and preferences. Are not allowed behavior and speech may upset the sensibilities of the person.
3.4 PROPERTY BUSINESS’ PROTECTION
Each recipient is responsible for the protection and preservation of corporate assets, tangible and intangible, held in custody for the performance of their duties and their use in their own way and in accordance with corporate purposes.
3.5 PROTECTION OF PLACES TO WORK
moolidoo undertakes to ensure, inside of its draft of relocation of the workplace, in compliance with current legislation, the protection of working conditions, a proper working environment in terms of safety and health of employees, taking all the necessary measures. The recipients agree to comply with the measures prevention and security that we have.
3.6 ENVIRONMENTAL COMPLIANCE
moolidoo is affectionate to the issues concerning the environment. In an effort to reduce carbon dioxide emissions, we operate in a different way from most companies. First of all, despite that we have a central office in Poschiavo, CH - we all work from the comfort of our own homes. This means we avoid commutes and therefore avoid the carbon emissions that would otherwise be generated by driving to work every day. Second, we only break out our printers when it’s absolutely necessary, and it’s rarely necessary. Printing uses paper, obviously, but it also uses bleach, ink, and electricity, and generates waste that must then be recycled. To prevent these things we sign contracts digitally, we use whiteboards to sketch design ideas instead of paper, notebooks, and sticky notes (we take pictures of whiteboard sketches so they can be shared) and invoices are managed and sent online Finally, we invest in renewable energy projects to offset our remaining carbon footprint. Since some of us sometimes travel all over the world to attend to or speak at conferences, it’s vital that we offset the emissions generated by our flights to reduce our impact on the environment.
3.7 INTELLECTUAL PROPERTY
The intellectual property is, in technology world, a very important asset. moolidoo recognizes the significance of that value, especially when individual creativity and ingenuity risk of lost or blurred in a large project. They are therefore blamed the behavior in which someone tent to make their others’ ideas to obtain a more personal benefit. The insights, ideas, the outputs - partial or total - of each person must be recognized and respected by others, especially when they are immersed in a broader realization.
3.8 CONCRETENESS AND SPIRIT OF INITIATIVE
In moolidoo we are determined, we try to schedule as possible to avoid problems and loss of time. We are on become, but always check the cost and benefits of ideas that we bring, of projects to develop and try always to give order and continuity to our work.
In our business there is room only for people dynamic and full of initiative. The vitality and energy are the basis of the good functioning of our company.
We communicate ideas even the most simple: they could turn into a great success. Always convey a strong motivation to people who work with us. We don’t see a person only for what it is, but especially for what could become, in relation to its own expectations and attitudes.
Each employee / colaborator, as part of the team, can’t consider their personal outcome independent of that of the team and the entire enterprise. Under the mission of the corporate we encourage attitudes that lead to a greater cooperation, a frequent sharing and a mutual emergency aid. These aspects promote the growth of learning culture, at the expense of an individualistic and fragmented vision.
The company is of everyone: always use "we", never "I".
3.9 RESPONSIBILITY AND DELEGATION
Awareness of having to answer for their own and others actions, solve problems without download the weight on the other. If the responsibility entails discomfort you don’t have the knowledge necessary to carry it out; should not be discouraged nor deny responsibility but simply go to take the necessary expertise.
With the growth of the corporate, will become increasingly necessary to delegate responsibility and encourage people to take their own initiatives. To do this we need a big dose of tolerance: people to whom we delegate authority and responsibility, if they are good people, perform their work at their own way.
Let people make mistakes if we want they grow.
3.10 TEAM
We consider fundamental feel part of the team. It’s the team that wins not the individual. Let us never forget that our work always affects that of our colleagues.
The team must periodically meet to set goals and solve problems. Despite being favored direct reports, the team is a group where the roles are well defined and where there is an organizing director.
In the eyes of the customer is always moolidoo, that works well or badly, not the individual.
3.11 PROMOTE DIRECT RELATIONSHIPS
To affirm its personality and its commercial proposed moolidoo favors direct relations, as far as possible free from hierarchical influences, both within the company and in relationships with customers. This doesn’t mean that there are no hierarchies, but rather requires a greater understanding of the positive value of the hierarchy and the roles that everyone is called to interpret. Promoting direct relationships means to facilitate communication, not trivialize or reduce its quality. Facilitate communication should not mean compromising the relationship. This is particularly important when from the relationship depends, not only the personal dimension, but also the climate or the realization of business’ projects. In the case of relations with the customers, we underline that personal behavior may affect this relations, so eveyone must deal with the utmost caution and possibly meet with its representative within moolidoo.
3.12 LEARNING CULTURE AND KNOWLEDGE PEERING
moolidoo conceives the corporate as a place where everyone can develope their personality and professionalism. The learning culture wants to favour a virtuous circle in which even the mistakes, failures or neglect should serve as a stimulus to learn something new. Everyone is responsible for their mistakes and pay the consequences: this moral law doesn’t change, but we don’t give room for blame or guilt. The error becomes rather a sign of the new learning that must be acquired. The correction - however necessary - is not to be experienced as punishment but as greater awareness and therefore as new and more interesting responsibilities. The learning culture also needs a propensity to put into question. Don’t give anything for granted or already known. Never have any kind of presumption, knowing its own limits. We need to get the most from every experience. The comparison - that we don’t want dialectic but positively critical - must find the willingness of everyone to review their results or positions, but will not cancel roles or hierarchies, nor the reasons underlying the personal behavior. Make available to others our knowledge helps others and also help ourselves, an open and positive transfer of experience creates harmony, trust, confidence, belonging to the group, so moolidoo wants to focus on work patterns involving this kind of behavior . We conserve and cultivate the curiosity. Let people grow. Training is the investment that we make on the most important resource we have: ourselves.
3.13 UNDERTAKE TO EXCELLENCE
The excellence in the provision of its services is one of the most important proposition of value of moolidoo. The concept of performance wants to be distinctive of moolidoo’s action not only for customers, but also simple users. moolidoo is aware that this is possible only if everyone is personally involved in delivering a result of value. Although a popular cliché suggests the performance as anxiety, moolidoo interprets it as a personal identification and a assumption of responsibility for the tasks to do.
3.14 MOOS AND REPUTATION SYSTEM
The system of reputation, put behind our commercial propose, is also implemented within the company itself.
Working Method
Each employee / collaborator follow the track of moolidoo. The activity is realized in cooperation and mutual help, in friendship, with dynamism and reciprocity, giving our best contribute, in respect of colleagues and clients.
moos
At each employee / collaborator is assigned the task of consolidating and improving the quality of his work: at each, in relation to the above, is assigned the moos number of its relevance, from initiative and determination of others. The moos receipts are stored in a report and are available for their monetization and their assignment sheet, with consequent economic economic, with the agreement of all the others. The monetization takes place through the purchase of products offered in the moolidoo’s business catalogue.
3.15 SYSTEM BASED ON CREDIT
moolidoo differs from the economic system based on debt and creates a new system based on the claim. The reputation grow up in relation to the moos that you received and there is no possibility to have a negative budget.
3.16 POLICIES ACTIVITIES
moolidoo does not pay money and not give its support, either directly or indirectly to political parties, political committees or individual politicians. For employees and collaboratores are prohibited from making political contributions on behalf of or using funds or resources of society.
